Our services
Your satisfaction is our
challenge
The various services provided by SOTETEL are the results of a long professional experience, mastery and a strong commitment to the values of performance and customer satisfaction.
Our pyramid of recognized services, both nationally and internationally, ranks us among the few preferred partners of Businesses and Operators for your digital transformation from concept to reality.
Architecture, Design
and Engineering
From prospecting to maintenance: SOTETEL identifies and analyzes your needs, outlines the architecture that suits you and develops your solution design and draft plans. This is our approach during the lifetime of your project that is we consider ours.
Audit, Consulting
Thanks to its abilities and competences that are certified by world-renowned manufacturers; SOTETEL puts at your disposal its expertise for your needs in all types of proposed solutions in order to audit your information systems and provide advice and recommendations.
Project Management
Implementing projects is our job. Hundreds of projects in all SOTETEL activities have been managed by our highly qualified project managers. Managing a project is more than just organization, it is an art in all its management keys:
With the TenStep Project Manager “TSP” certification of all its project managers, and in order to increase customer satisfaction and develop project management services, SOTETEL implements a project management tool entailing specific, measurable, achievable, realistic and time-based (SMART) objectives
Training
Equipped with an accredited training center and through our expert trainers and network of partners, our mission is to provide qualifying and certified job training according to the best practices in order to develop your skills. Thanks to our experts, the transfer of skills is ensured in an educational approach mixed with theoretical concept and field practice in different areas and activities:
Implementation and Integration
For about four decades, SOTETEL has been implementing its solutions with pride and success thanks to the effort of its key competences endowed with the logistic means, equipment and specific latest technology tools.
Hundreds of integration and implementation projects are witnesses in the field of ICTs on behalf of Operators and Enterprises, from installation and integration through commissioning and testing to ownership transfer and final acceptance while providing all necessary technical documentation and all plans and design of project completion.
Support & maintenance
SOTETEL provides you with a dedicated team to help you through any anomalies and problems in your systems and to ensure preventive and corrective maintenance promptly and following an approved SLA.
SOTETEL puts the client, through its maintenance contracts, at the heart of its activity to build loyalty and ensure better continuity of its services.
We’ll keep in touch
Want to accelerate your business growth with Sotetel? Contact the experts of our sales department and take your first steps with the pioneer in telecommunications.